Do you remember how several people were trapped on a JetBlue flight (with poorly-functioning toiletes, no less)? It seems that their COO sees this as a big enough deal to release this “apology” video.
What do you guys think? Is this apology warranted, because people were trapped on a plane for seven hours? Or are they crybabies, and this was much ado about nothing? Let us know in the comments below, or on Facebook. It’s your choice, ya know.